Frequently Asked Questions (FAQs)

Installation

Where can I buy? Do you have any stockists?

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We are selling direct to customer on our website inspireproducts.com.au. For your convenience, we also have fixed price shipping Australia wide on all orders.

Or, take a look at our current stockists.

If you are a business looking to become a stockist for Inspire Creative Garden Products, please reach out via the following contact form.

What is Inspire Garden Edging made from?

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Australia’s harsh weather conditions can be a challenge for any outdoor product. To meet this challenge head-on, Inspire® Garden Edging is made from durable, high grade colour-coated galvanised steel.

Above all, this quality dual-layer protective coating ensures the longest life to keep your garden looking its best.

How long is Inspire Garden Edging?

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Each edging piece is 1 metre (1000mm).

Our edging joins securely with the included fasteners when placed end to end and you don’t need to overlap edging pieces when joining multiple together. This means you simply need to measure your garden and order 1 edging piece per metre of garden.

How high is Inspire Garden Edging?

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Once securely embedded into the ground, Inspire sits a maximum of 78mm (7.8cm) above ground — however, it can be hammered in further to achieve a low profile look.

Can I use a whipper snipper to trim lawn against my Inspire Garden Edging?

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Yes, if you use nylon plastic cord as commonly supplied with most whipper snippers / edge trimmers.

Note: Be sure not to press the rotating head of the whipper snipper against the garden edging as this may cause damage.

Can I use Inspire Garden Edging to make tree rings?

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Yes, you can make square or circular shapes which are suitable for tree rings. Visit the installation tips to see some options.

Is Inspire Garden Edging Australian made?

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Yes! Inspire Garden Edging is proudly designed and manufactured in Australia.

Do I need to buy pegs?

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Absolutely not! Our patented tooth design saves you time and money and simply hammers into the ground. For loose sandy soil, you can add stability by bending several teeth at a 90-degree angle.

How much is delivery?

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We charge a flat rate of $19.50 inc GST for delivery Australia-wide.

How long will it take to get to me?

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Deliveries should arrive within 3–5 business days on average. Remote regions or busy periods (such as holidays) could take up to 10 business days.

When your order ships, you’ll receive a confirmation including a tracking link from our carrier.

If you’re experiencing delays, please contact our support team.

What payment methods do you accept?

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We currently accept Mastercard, Visa, and Afterpay.

What is Afterpay?

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Afterpay is a buy now, pay later platform that lets you pay for your items in 4 instalments over 6 weeks, interest free.

Why use Afterpay with Inspire?

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Easy to apply. Simple and easy to join. Set up an account in minutes. Credit checks apply.

How does Afterpay work?

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When you use Afterpay, you pay for your items in 4 instalments over 6 weeks, without incurring any interest. To use Afterpay, add items to your shopping cart then select Afterpay from the available payment options. You pay for the first instalment of 25% at the time of purchase, and the remaining three instalments will be automatically deducted from your nominated debit or credit card over the following six weeks.

How do I set up an Afterpay account?

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Step one: Add your items to your shopping cart.

Step two: Select Afterpay as your payment method at the checkout.

Step three: You’ll be redirected to Afterpay to login or create your account.

Step four: Your payment schedule will be displayed.

Step five: Track your payments, check available spend limits, and make early payments in the Afterpay app.

To set up an Afterpay account you’ll need to:

  • Live in Australia or New Zealand
  • Be over 18 years of age
  • Have an Australian/New Zealand debit or credit card
  • Have a valid and verifiable email address and mobile number
  • Have a valid and verifiable email address and mobile number
  • Be capable of entering into a legally binding contract
  • Credit checks apply

For full terms and conditions visit www.afterpay.com/terms .

Are there any fees for using Afterpay?

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Afterpay caps late fees to help keep costs manageable for customers who miss a payment. Late fees will never exceed 25% of the order total or $68 per order, whichever is lower.

How this works:

  • For orders under $40: A one-time late fee of up to 25% of the order total applies
  • For orders of $40 or more: A $10 late fee is charged when a payment is missed. If the outstanding amount remains unpaid after seven days, an additional $7 late fee applies . This is the same for all late payments until the 25% cap or $68 amount is reached. To remain within the cap, we may charge partial amounts of the $10 and $7 fees.
  • You can check your General Terms for other late fees caps that may apply.
  • Afterpay is committed to doing everything they can to help you not miss a payment, including sending you payment reminders and offering options to reschedule upcoming payment dates.
  • Afterpay is designed to be completely different to traditional credit products that charge interest, so that customers are never in a situation of high compounding interest and revolving debt.

Is Afterpay accepted in-store and online?

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Afterpay can be used online and in stores, depending on the retailer or service. To shop in-store, you’ll need to download the Afterpay app and set up the Afterpay Card. You can add it to your digital wallet via the ‘In-store tab’ in the app. Then when you’re shopping in-store, just tap to pay with Apple Pay, Google Pay or Samsung Pay. To shop online, select Afterpay as your payment method at the checkout. You’ll be redirected to Afterpay to login or create your account.

Is Afterpay safe to use?

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Afterpay has been built with a range of security features and services to help keep your accounts secure, including monitoring transactions to identify fraudulent trends and behaviours, multi-factor authentication, and encryption to protect your information. You can find out more on at Afterpay’s safety and security page.

What happens if I require a refund and paid using Afterpay?

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Items purchased with Afterpay can be returned for an exchange or refund, subject to ’s Returns Policy. Returns or refunds will be processed and Afterpay will be advised. Your payment plan will then be adjusted to reflect the new total order value. If you have already made a payment, this will be refunded to you via Afterpay.

Where can I find out more about Afterpay?

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To find out more, visit the Afterpay website .